At TTC Holidays, we understand that plans can change. Our cancellation policy is designed to be fair and transparent, ensuring you know exactly what to expect if you need to cancel or modify your booking.
General Cancellation Policy:
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Cancellations must be made in writing and sent to our official email address: [Your Email Address].
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The cancellation fee depends on the time of cancellation and the terms of our travel partners (hotels, transport providers, etc.).
Cancellation Charges:
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30+ days before departure: 60% of the total package cost.
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15-30 days before departure: 80% of the total package cost.
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7-14 days before departure: 90% of the total package cost.
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Less than 7 days before departure: No refund.
Note: These charges may vary depending on the specific terms of your travel package.
Refund Process:
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Refunds will be processed within 7-10 business days after the cancellation request is approved.
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Refunds will be credited to the original payment method used during booking.
Special Cases:
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Force Majeure: In cases of natural disasters, pandemics, or other unforeseen events, we will work with our partners to provide alternative options or refunds as per their policies.
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Flight Cancellations: Since we do not sell flight tickets, any flight-related cancellations must be handled directly with the airline.
Modification Policy:
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Changes to your booking (e.g., dates, accommodations) are subject to availability and may incur additional charges.
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Please contact us at least 15 days before departure for modifications.